I'm a UX Engineer who gets excited about making confusing software make sense.
I'm finishing up my Master's in Computer Science: Human-Computer Interaction because I'm fascinated by the psychology behind why people interact with technology the way they do. Then I love taking that understanding and building solutions that solve real problems.
My sweet spot is being the person who can both research what users need AND implement the actual solution, whether that's through working in the code base or using external tools for automation.
Looking for opportunities to keep doing what I love: turning user frustration into delight, one issue at a time.
User-centered redesign that eliminated hundreds of annually abandoned records by identifying and solving critical UX gaps in an enterprise document system through role-based testing and iterative design improvements.
User Research | Role-Based Testing | Usability Analysis | Enterprise UX | Stakeholder Collaboration
Led comprehensive usability improvements across an enterprise document system, implementing 8+ targeted enhancements using C# and JavaScript that eliminated upload errors, reduced support tickets, and streamlined workflows for hundreds of users.
User Research | C# | JavaScript | Enterprise UX | System Analysis | Workflow Optimization | AzureDevOps | GitHub | Jira
Full-stack .NET MVC application designed from user research through deployment. Identified market gap in hourly rental management, designed comprehensive UX solution in Figma, and built scalable system with automated conflict detection and business intelligence reporting. Live demo temporarily unavailable during hosting migration.
User Research | Figma | C# | ASP.NET MVC | SQL | xUnit Testing | System Architecture | Docker | GitHub
Transformed a manual, error-prone communication process into an automated workflow using Microsoft Forms and Power Automate. Reduced processing time and improved data collection for a high-volume request system.
Microsoft Forms | Power Automate | Process Optimization | Workflow Design
Created comprehensive user documentation and training resources by analyzing support patterns and user needs. Built centralized information hub with interactive FAQ system and video tutorials that reduced support requests by 50%.
Information Architecture | Content Strategy | Technical Writing | Video Production | User Research
Complete UX design process from data analysis to high-fidelity prototype. Analyzed visitor demographics to create user personas, designed information architecture, and built responsive travel website focused on family vacation planning needs.
Data Analysis | User Personas | Information Architecture | Figma | Wireframing | Usability Testing