Hi, I'm Autumn!

I take confusing software and processes, make sense of them, and then improve them.

Usually that means talking to users, writing code, and shipping solutions. Sometimes it saves organizations $175K. Sometimes it just makes people's day a little less frustrating.

Looking for a team that needs someone who can see problems clearly and solve them effectively.

Think we might be a good fit? Reach out!

Illustration of streamlined request process workflow

Request Process Automation

Manual email process was eating 3+ hours per request. Built automated workflow that saved $175K+ in 18 months. Sometimes the best code is the code that eliminates work entirely.

Microsoft Forms | Power Automate | Process Optimization | Workflow Design

Illustration of incomplete documents all becoming complete

Abandoned Records

Hundreds of records were getting abandoned annually because users had no idea their work wasn't actually submitted. Fixed the confusing interface. Problem solved.

User Research | Role-Based Testing | Usability Analysis | Enterprise UX | Stakeholder Collaboration

Illustration showing interface optimization and streamlined workflows

UI Optimization Initiative

Enterprise system had 8+ usability problems making users' lives miserable. Wrote the C# and JavaScript to fix them myself. Users stopped complaining.

Illustration showing transformation of scattered questions into organized resources

Knowledge Base Development

Same questions kept coming to our helpdesk over and over. Built proper documentation and video tutorials. Cut support requests in half.

Information Architecture | Content Strategy | Technical Writing | Video Production | User Research

Screenshot of mobile views of the Rails app

HirePurpose

Had 5 days to learn Rails and build something worth showing. Built a candidate management app with real-time updates and deployed it live. Sometimes constraints force better decisions.

Room Reserve

Hourly rental businesses were stuck with hotel software that didn't fit. Built a .NET solution from user research through deployment. Automated conflict detection so double-bookings became impossible.